Privacy Policy

Effective Date

6 May 2026

Last Updated

6 May 2026

Operated By

Autonomous Edge Limited

1. Introduction

Autonomous Edge Limited (“Autonoedge,” “we,” “us,” or “our”) is a company incorporated in Hong Kong that provides Android Enterprise device deployment, mobile device management (MDM) enrollment, and device lifecycle management services to business customers worldwide.

This Privacy Policy explains how we collect, use, disclose, store, and protect personal data when you visit our website at autonoedge.com (the “Website”), interact with us, or use our services (collectively, the “Services”).

We are committed to protecting your privacy and complying with applicable data protection laws, including the Hong Kong Personal Data (Privacy) Ordinance (PDPO), the EU/UK General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA/CPRA), and other applicable privacy laws in jurisdictions where we operate.
By accessing our Website or using our Services, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

We collect the following categories of personal data:

2.1 Information You Provide Directly

When you contact us through our Website contact form, request a quote, or communicate with us, we collect:

  • Full name
  • Business email address
  • Company name and job title
  • Phone number (if provided)
  • Country or region of operation
  • Any information you include in messages or inquiries

2.2 Information Collected Automatically

When you visit our Website, we automatically collect certain information through cookies and similar technologies, including:

  • IP address and approximate geographic location
  • Browser type, version, and language settings
  • Device type, operating system, and screen resolution
  • Pages visited, time spent on pages, and referring URLs
  • Date and time of access

We use Google Analytics to help us understand how visitors interact with our Website. Google Analytics may set cookies on your browser. For more information, see Google’s Privacy Policy at https://policies.google.com/privacy.

2.3 Customer and Device Data (Service Data)

When we provide MDM enrollment and device management services to our business customers, we may process:

  • Device identifiers (IMEI, serial numbers, MAC addresses)
  • Device configuration, security policies, and compliance status
  • Application inventory and usage data on managed devices
  • Enrollment credentials and authentication tokens
  • Administrator account information for our customers’ IT staff

In most cases, our business customers (not Autonoedge) determine what personal data is processed on their managed devices. In these cases, we act as a data processor or service provider on behalf of our customers, who are the data controllers. Our processing is governed by our service agreements with those customers.

3. How We Use Your Information

We use the personal data we collect for the following purposes:

  • Providing Services: to deliver, operate, and maintain our device deployment and management services.
  • Communication: to respond to your inquiries, provide customer support, and send service-related notifications.
  • Business Development: to evaluate prospective customers, prepare proposals, and onboard new clients.
  • Website Improvement: to analyze how our Website is used and improve user experience.
  • Security: to detect, prevent, and respond to fraud, abuse, security incidents, or unlawful activity.
  • Legal Compliance: to comply with applicable laws, regulations, court orders, and legal obligations.
  • Reseller Program Compliance: to fulfill our obligations as an Android Enterprise reseller and partner with Google and other technology providers.

4. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA) or United Kingdom, we rely on the following legal bases under the GDPR to process your personal data:

  • Contract: processing necessary to perform a contract with you or take pre-contract steps at your request.
  • Legitimate Interests: processing necessary for our legitimate business interests, such as improving our Services, securing our systems, and conducting business development, balanced against your rights.
  • Consent: where you have given clear consent (e.g., for non-essential cookies or marketing communications). You may withdraw consent at any time.
  • Legal Obligation: processing required to comply with applicable laws.

5. How We Share Your Information

We do not sell your personal data. We may share your information in the following limited circumstances:

5.1 Service Providers and Sub-Processors

We share information with trusted third-party providers who help us deliver our Services, including:

  • Cloud hosting and infrastructure providers
  • MDM platform providers and Android Enterprise partners (including Google)
  • Analytics providers (e.g., Google Analytics)
  • Customer relationship management (CRM) and email service providers
  • Payment processors and accounting providers (where applicable)

These providers are contractually obligated to protect your data and use it only for the purposes we specify.

5.2 Business Transfers

If Autonoedge is involved in a merger, acquisition, restructuring, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.

5.3 Legal Requirements

We may disclose your information if required by law, subpoena, court order, or government request, or to protect our rights, property, or the safety of our users or others.

5.4 With Your Consent

We may share your information for any other purpose with your consent.

6. Cookies and Tracking Technologies

Our Website uses cookies and similar technologies to function properly and to analyze traffic. The types of cookies we use include:

  • Strictly Necessary Cookies: essential for Website functionality and cannot be disabled.
  • Analytics Cookies: help us understand how visitors use our Website (e.g., Google Analytics).

You can control cookies through your browser settings. Disabling certain cookies may affect Website functionality. For more details about Google Analytics opt-out, visit https://tools.google.com/dlpage/gaoptout.

7. International Data Transfers

As a Hong Kong–based company serving customers globally, your personal data may be transferred to, stored in, or processed in countries outside your country of residence, including Hong Kong, the United States, the European Union, and other regions where our service providers operate.

These countries may have data protection laws that differ from those in your country. When we transfer personal data internationally, we implement appropriate safeguards, such as Standard Contractual Clauses (SCCs) approved by the European Commission, to protect your data in accordance with applicable laws.

8. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements. Specifically:

  • Contact form submissions: retained for up to 24 months unless an ongoing business relationship is established.
  • Customer account and service data: retained for the duration of the business relationship plus seven (7) years for tax, accounting, and legal compliance purposes.
  • Website analytics data: retained according to Google Analytics default settings (typically 14 to 26 months).

When we no longer need your personal data, we will securely delete or anonymize it.

9. Data Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit (TLS/SSL) and at rest
  • Access controls and role-based permissions
  • Regular security assessments and vulnerability monitoring
  • Employee training on data protection and confidentiality
  • Secure data centers operated by reputable cloud providers

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

10. Third-Party Websites and Services

Our Website may contain links to third-party websites and services, including Google, Android Enterprise partners, and device manufacturers. This Privacy Policy does not apply to those third parties. We encourage you to review their privacy policies before providing any personal data.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. The updated version will be indicated by a revised “Last Updated” date and will be effective as soon as it is posted on this page. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Autonomous Edge Limited

  • Trading as: Autonoedge
  • Email: support@autonoedge.com
  • Website: https://autonoedge.com
  • Registered Office: Hong Kong

We will make every effort to address your inquiry promptly and in accordance with applicable law.

Achieve more with simplicity and smart solutions

Whether you’re deploying your first Android devices or scaling thousands, Autonoedge helps you do it right — from hardware to management.
Get Started